Kensington Privacy Policy

Data We Gather

We gather and manage various types of personal information.

Your Information Usage

We utilize your personal information for these key purposes:

• Service Delivery (Contractual Obligations):
  • We manage all aspects of your vehicle rental, ensuring a smooth booking experience. This includes verifying your identity and confirming that you meet our rental criteria. Our team facilitates the collection and return of vehicles, while also handling payment processing, deposits, and any applicable charges efficiently.
• Customer Engagement (Contractual Obligation and Legitimate Interest):
  • Providing reservation confirmations, essential updates, and rental details. Addressing your questions and delivering customer assistance. Informing you of any service or policy changes.
• Marketing Preferences and Usage Rights:
  • We send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. Opt-out is available at any time.
• Service Enhancement for Customer Experience:
  • Assessing website interactions to enhance our services and user satisfaction. Gathering insights to improve our vehicle offerings and overall customer experience.
• Legal Obligations in Kensington Car Hire:
  • Adhering to all legal and regulatory obligations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms of service.

Information Exchange

Sharing Your Information

• Service Providers in Kensington: We collaborate with trusted third-party providers, including payment processors and IT support, all committed to safeguarding your information.

We do not share your personal information with third parties.

Data Protection Standards

We employ appropriate technical and organizational measures to safeguard your personal data from unauthorized access, modification, disclosure, or destruction. This includes the use of encryption, access controls, secure servers, and frequent security evaluations. However, please be aware that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policy

We retain your personal information only as long as necessary to achieve the specified purposes, including compliance with legal and regulatory obligations. The duration of retention varies based on the type of data collected and the context in which it is processed, ensuring responsible management of your information.

Your Rights at Kensington

Your Rights Under UK Data Protection Law

• Access to Your Personal Information: Obtain a copy of your personal information records.

For assistance with your rights, please reach out using the details below.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your experience while browsing, monitor site performance, and customize content to better suit your needs. You can adjust your cookie preferences in your browser settings at any time.

Policy Revisions

We may periodically revise this Privacy Policy to reflect modifications in our practices or legal obligations. Any updates will be posted on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy consistently to stay informed about how we manage your information.

Contact Kensington Support

For inquiries regarding our Privacy Policy or data practices, please reach out.